What are the limitations of the demo version?

The demo version is free to use, with the following conditions:

  • it contains an ad banner at the bottom of the phone app,
  • it shows a popup message every couple of minutes on the phone,
  • and it shows a notice next to the virtual laser pointer on the PC.

However, there are no limitations in the features so that you could try out everything.

If you like our app, please buy the full version, if you don't, please let us know at support@presenterwear.com how we can improve it.

What should I do if I have further questions?

Please contact our development team at support@presenterwear.com, we are happy to help.

What should I do if have feature requests or other ideas?

Please contact our development team at support@presenterwear.com, it would be very nice to hear about your ideas.

What is the answer to the Ultimate Question of Life, The Universe, and Everything?

42.

What are the system requirements for the phone app?

Your device must run Android 4.0.1 (Ice Cream Sandwich) or later, and it must have the latest Google Play Services installed. The Android version is automatically checked when you install our app from the Play Store.

If you would also like to use your wearable, Android 4.3 (Jelly Bean) or later is required, and you must pair your wearable with the Android Wear app. Please see Android Wear Check for further information.

Can I use the phone app without a wearable?

Absolutely, every feature is available from the phone app itself.

Can I use the phone app on a tablet?

Yes, you can, although it is not optimized for that, and it supports only portrait mode.

How can I control my presentation?

Firstly, you have to connect your phone with your PC. You have to download and install our PC application, and initiate the connection from there. Please see the corresponding questions in the PC section of this FAQ for details.

The only thing left is to open your presentation on your PC. The commands from your phone (or wearable), e.g. advancing slides, will be forwarded to your presentation application.

How can I use the stopwatch?

Tap on the clock to switch to the stopwatch (and vice versa). Tap on the buttons next to the counter to control it.

How can I change the name of my device?

We show the discovered devices in the PC application by their name. For this purpose, we borrow your device's Bluetooth name (although the Bluetooth technology is not used at all). Please see Android support for changing the Bluetooth name.

If the Bluetooth name is not available, your device's name is generated from its manufacturer and model name.

What is the address of my device?

The PC application connects to your phone via WiFi or Ethernet. Your device is identified by its IP address. The Address menu item of your phone app shows the IP address of the first connected network interface of your device.

While it is sufficient in most cases, from Android 5.0 (Lollipop), you can use additional network adapters for connecting. In this case, please use other means to get the IP address that is reachable from your PC.

Why can't the app start the server?

An other application might use the server's port, or the network communication might be limited by a firewall app.

Please make sure that you don't run the demo and full versions of our app at the same time. After fixing the problem, restarting the app is required.

Can I lock the screen while I use the app?

Locking the screen increases the chance that the Android system terminates the connection between your phone and your PC in order to save memory or power. That is why it is recommended to keep the screen on, at least while you are presenting.

We also encourage you to try it out with your own device, since this behavior changes with different models and Android versions.

How much does the app drain the battery?

The app was designed with battery consumption in mind. It shows a notification when it is running, and if you close it, it terminates all of its background processes, and releases all of its memory.

While running, it only does essential tasks: advertises itself for automatic discovery, keeps open the connection with your PC (and wearable), and handles the network messages.

It keeps screen on to ensure stable connection, please see the previous question for details.

What are the system requirements for the wearable app?

Your wearable must run Android 6.0 (Marshmallow) or later, and it must have the latest Google Play Services installed. These are available for every Android Wear device as updates, and the Android version is automatically checked when you install our app from the Play Store.

Do I need to run the phone application as well?

Yes, you do, since it acts as the bridge to your PC.

How can I use the stopwatch on the wearable?

The stopwatch can only be controlled from the phone app, but you can switch between it and the clock by tapping on them.

How can I control my presentation with gestures?

You can use the flick wrist out and flick wrist in gestures from the default Android Wear gesture set. Please see Android support for enabling wrist gestures for your watch.

Why is the stopwatch showing negative or otherwise false values?

The stopwatch relies on the assumption that the clock of your phone and wearable is synchronized. In other cases, their difference appears in the counter. Please see Android support for syncing the clock with your phone.

PC

What are the system requirements for the PC application?

You must have Windows 7 or later, and .NET 4.5 or later installed. This is automatically checked during installation. You can download .NET 4.5 here.

Why do I have to install the PC application?

Because that is how you can connect to your devices, and it also integrates with your presentation applications.

Do I need administrator rights?

No, you don't, just select 'install just for you' during installation (this is the default). However, the administrators can set Windows Firewall rules that effectively prevent this application from working.

Do I have to uninstall the previous version before updating?

No, you don't, the installer does this for you.

Which presentation applications are supported?

By default, the application sends keystrokes to the window in focus. These keystrokes are compatible with several presentation applications, e.g. PowerPoint, Prezi, and Adobe Reader. If you find compatibility problems, please let us know at support@presenterwear.com.

However, the default mode relies on the built-in features of the presentation application, limited to starting/stopping the presentation, displaying a blank screen, and advancing the slides.

You can also have advanced integration for PowerPoint 2010 or later, which provides slide previews and slide notes. Please check the corresponding option on the Settings tab in our application.

Why can't I see slide previews or slide notes?

You must start your slideshow in PowerPoint. If your presentation is opened in Protected View, you must enable editing it. You must also have PowerPoint integration enabled on the Settings tab of our application.

When can I use the virtual laser pointer?

The virtual laser pointer is displayed on top of your windows, so it can always be used.

Which devices are shown automatically in the device list?

The list shows the devices that run the phone app, and are connected to same subnet as the PC. This is usually the case if you connect to the same WiFi network with your phone and PC.

Why is my device missing from the device list?

Unfortunately, there can be several network related causes why the automatic discovery would not work.

E.g. your phone might not be connected to the same subnet as the PC, the router might not allow multicast packets inside the subnet, or your firewall might block these packets.

However, you can also try to connect by manually adding your device using the plus button at the bottom right corner.

What should I do if manually adding the device doesn't work either?

Your safest bet is to create a WiFi hotspot with your phone, and connect to it with your PC. Please see Android support for creating a hotspot. If that still won't work, you might have network issues.

Why does my device get disconnected?

The connection between your device and your PC is continuously checked. If either side does not respond in a given time frame, or the network connectivity is too poor, the connection gets terminated.

Do I have to connect my wearables separately?

No, you don't, since they communicate with your PC through your phone.

Is the connection between the phone and the PC encrypted?

No, it isn't. If you are on a public network, please be aware that the slide previews and slide notes might be monitored by third parties on the same subnet.

What to do if I encounter an unexpected error?

Please send the details to support@presenterwear.com. Also attach the log file, which you can get by clicking on the Log text at the bottom of the Settings tab of our application.